4. Understanding Facebook's 24-Hour Rule and Re-engagement Rules

Lesson 4.8
How to Use SMS and Email to Renew the 24-Hour Rule

Message Tags and the 24-hour rule are there to prevent businesses from spamming their contacts and delivering the right message. But what if the 24-hour window runs out? In this lesson, How to Use SMS and Email to Renew the 24-Hour Rule, we’ll show you how to continue your conversation and renew the 24-hour rule using SMS and email. Follow the steps in this lesson to capture phone numbers and emails, and learn how to connect your flows to re-start the conversation.


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