Increase Your Reach with SMS Messaging
85% of customers prefer to receive a text message over a call or Email. Reach more customers by incorporating SMS messaging in your campaigns.
Run high-performing campaigns
90% of text messages are read within 3 minutes, making SMS a great channel for time-sensitive messages. Boost your conversions by sending subscribers sales, coupons, and drip content via SMS.
Connect with customers on any channel
Start a conversation on Facebook Messenger or Instagram and keep it going via SMS. Or, re-engage them on SMS to drive back to Messenger or Instagram–the possibilities are endless.
Make every conversational feel personal
Segment and send updates, appointment reminders, customized content, special offers, and more. Choose an audience based on their interactions with your brand.
Engage customers with a conversation
Build automated, personal texting journeys in Flow Builder. Have a real person take over at any time with Live Chat.
Collect Reviews and Feedback
Let customers share their opinion in a single character or send them to a rich survey experience. Set up a smart delay to remind them to complete a review after they’ve received their purchase.
Create delightful SMS drip campaigns
From 7-day challenges to monthly newsletters, use SMS to nurture your customers toward conversion.
Collect phone numbers from your site
Let your customers easily share their phone numbers with you when they visit your eCommerce store so you can send text order updates or abandoned cart reminders. Connect your Shopify store with Manychat for a seamless and integrated experience.
Get Creative with Multimedia Messaging
Share photos to show off your product gallery, send coupon QR codes to drive sales or just stay connected during special moments like birthdays and anniversaries with funny gifs.
Customer Conversation Platform
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Questions & answers
Do you have a question that isn’t answered here?
What is Manychat’s SMS Pricing Policy?
Can Manychat Receive SMS Messages?
How Many Characters Can I Use in One SMS Message?
How Do I Activate SMS?
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