Increase Your Reach with SMS Messaging

85% of customers prefer to receive a text message over a call or Email. Reach more customers by incorporating SMS messaging in your campaigns.

Reach everyone, instantly

Run high-performing campaigns

90% of text messages are read within 3 minutes, making SMS a great channel for time-sensitive messages. Boost your conversions by sending subscribers sales, coupons, and drip content via SMS.

Omnichannel made easy

Connect with customers on any channel

Start a conversation on Facebook Messenger or Instagram and keep it going via SMS. Or, re-engage them on SMS to drive back to Messenger or Instagram–the possibilities are endless.

Personalize every conversation

Make every conversational feel personal

Segment and send updates, appointment reminders, customized content, special offers, and more. Choose an audience based on their interactions with your brand.

Experiences that feel Human

Engage customers with a conversation

Build automated, personal texting journeys in Flow Builder. Have a real person take over at any time with Live Chat.

Never stop listening

Collect Reviews and Feedback

Let customers share their opinion in a single character or send them to a rich survey experience. Set up a smart delay to remind them to complete a review after they’ve received their purchase.

Nurture your customers

Create delightful SMS drip campaigns

From 7-day challenges to monthly newsletters, use SMS to nurture your customers toward conversion.

Help your customers to buy

Collect phone numbers from your site

Let your customers easily share their phone numbers with you when they visit your eCommerce store so you can send text order updates or abandoned cart reminders.

Tell a richer story

Get Creative with Multimedia Messaging

Share photos to show off your product gallery, send coupon QR codes to drive sales or just stay connected during special moments like birthdays and anniversaries with funny gifs.


Why Manychat

1M+CustomersOver one million businesses chose Manychat to grow
1B+ConversationsOver one billion conversations powered by Manychat annually
190+CountriesBusinesses send messages via Manychat in over 190 countries
#1Customer Conversation PlatformManychat is the #1 Customer Conversation Platform

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Our experts can help you craft your marketing strategy and create killer funnels to grow your business.


Questions & answers

Do you have a question that isn’t answered here?

What is Manychat’s SMS Pricing Policy?

Can Manychat Receive SMS Messages?

How Many Characters Can I Use in One SMS Message?

How Do I Activate SMS?

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