Written by Michael Keenan

August 5, 2021

Turn Instagram conversations into conversions!

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Instagram (IG) is no longer the simple photosharing app it once was. Instead, this social media powerhouse is looking to invest more effort into becoming a hub of entertainment and commerce like other user-generated content-friendly platforms such as TikTok, YouTube, and Snapchat. 

So, what does that mean for the app that was once the place for people to share personal photos online? What changes do marketers and small business owners need to acknowledge and strategize to accommodate?

One way Instagram has shifted more towards entertainment and video content is by introducing its Reels feature.

If you’ve seen Reels in the app, and you’re not totally sure how they work or how you can turn them into an asset for your business marketing strategy, stick around—his guide is for you.

What are Instagram Reels?

Instagram Reels are a video feature that showcases short-form video content (ranging from around 15-second videos to up to a minute). You can record and share them right from the app or upload videos from your camera roll.

They’re designed to be a short, fun way to share original content with other Instagram users (who now number over 1 billion). 

Users can access Reels from the Explore page and through the dedicated Reels icon at the bottom of the screen on the app home. While scrolling, you’ll experience a seamless transition from one video to the next via the Reels Feed. 

Reels come with a host of editing tools you can use to overlay text, stickers, and AR effects (or filters), as well as add original audio or Instagram music library tracks to your video clips.  

Why use Instagram Reels?

You might be thinking to yourself, “Why should I bother with Reels? There are already Instagram Stories and IGTV; why use another new feature?”

Those are great questions! Reels have a few unique benefits compared to other app features and platforms. Here’s the scoop on all of them:

More chances for discovery

Let’s address the not-so-secret elephant in the room. Reels are Instagram’s attempt at competing directly with TikTok. Despite TikTok’s popularity, Instagram’s 1 billion+ users beat TikTok’s 113.99 million combined (iOS and Android) monthly active users (MAU). More eyes equal more opportunities.

Since Reels are also one of Instagram’s newest features, it appears IG is allotting them a little more real estate in the app and algorithm. With their prime middle-icon position on the home screen and frequent appearance as one of the first posts you’ll see in the Explore tab, they are highly visible.

Also, unlike Stories—which are limited to 10 hashtags—Reels function just like a standard post. That means you can include up to 30 hashtags and apparently (personally tested by yours truly) 2,184 characters in your caption.

So, not only do you have the extra hashtag discovery opportunities, but, according to Instagram:

“When you share Reels featuring certain songs, hashtags, or effects, your Reel may also appear on dedicated pages when someone clicks on that song, hashtag, or effect.”

Instagram has made sure Reels are deeply integrated into the search and explore functions of the app to optimize discovery among the Instagram community.

Reels stay on your profile

The other key difference between Stories and Reels is that Reels permanently remain on your profile in their own tab, whereas Stories only appear for 24 hours. If you navigate to an Instagram profile that has posted a Reel, it’ll show up like so:

Reels location

Having a permanent spot for your Reels videos is beneficial for a few reasons:

  • New audiences can quickly look through your previous content and become better acquainted with your brand.
  • You can justify putting even more effort into the quality of your content production since it won’t be temporary (which also improves its value for your audience).
  • Your Reels content will appear in other parts of the discovery system long after 24 hours have passed—including appearing in “top posts” of a hashtag.
  • Reels come up in hashtag searches, enabling you to create higher-intent content targeting specific searches.

Of course, Stories are still a great place for hot-topic or spontaneous content, but if longevity is what you’re after, then Reels are the way to go.

Integration with Instagram shops

The last benefit we’ll talk about here is the massive opportunity for eCommerce businesses.  Reels are integrated with Instagram Shops. If you set up an Instagram shop, you can add a link to the products featured in your Reels, as Beardbrand has done here:

This integration is a gamechanger for retail and eCommerce businesses that want to create shorter, permanent content TikTok video-style, but still want options to promote their products.

Having an integrated Instagram shop means your customers (or potential customers) will experience very little friction as they move from the brand awareness top-funnel phase to the bottom of the sales funnel. 

Overall, the potential for more discovery opportunities—paired with permanent content linked to your Instagram shop—will naturally garner more leads and engagement, and likely increase revenue. 

Now that you know what Reels are and how they can benefit your social media marketing efforts, let’s dive into how to create your first Reel.

How to create an Instagram Reel

Creating an Instagram Reel is real simple (pun totally intended). There are five basic steps from start to finish, and this guide will illustrate the options for each stage. 

1. Set-up your Reel

First, find the icon on the top of the screen (the “Create new” button). After that, your camera will open (at this point, you need to give Instagram permission to access your camera and microphone) and you’ll have to scroll across to the “Reels” option at the bottom of the screen.

Creating a Reel

At this stage, you have a couple of options to choose from (which you can see on the left) in terms of setting up your new Reel:

  • Music: This is where you can choose a track to accompany your recording. You can use audio from your camera or original video audio (if you chose to upload)
  • Timer: Limit your Reel to 15, 30, or 60 seconds, and the countdown will appear as you record
  • Speed: You can keep the original video speed, increase it by up to 5x, or slow it down by up to 0.5x
  • Effects: There are a number of creative tools, like filters and AR effects, that you can scroll through to try
  • Touch up: This option smoothes out skin tone and reduces general visual noise
  • Countdown: Not to be confused with the timer option, the countdown can change the length of recording but also determines how long you want the camera to count down before recording starts

Once you’ve set up how you’d like the recording to happen, the next step is the actual recording! (Alternatively, you can also upload a pre-recorded video to Reels by swiping up and selecting it from your gallery. If you choose to upload, skip to step three.)

2. Record your Reel

To record your Reel, all you have to do is either tap or hold down the record button symbol at the bottom of the screen. Once you’ve finished recording, either tap the button again or let go of the button. 

When you stop or pause recording, a new option called “Align” appears. 

Creating a Reel step 2

This option lets you superimpose a lower opacity image of your last frame to help you line up your camera to continue recording. Taking advantage of this feature is super important if you want seamless transitions. 

3. Preview and edit

Once you’ve finished your recording, hit the “Preview” button (iOS) or the symbol (Android). This will take you to the editing screen, which includes tools you may be familiar with if you’ve previously used the Instagram Stories camera.

Creating a Reel step 3

Editing options include the ability to add text, stickers, special effects, voiceover, and drawings. If you want, you can add an audio track here as well. Get creative and have fun with it!

4. Caption and share settings

After you’ve finished editing your Reel, you can move on by hitting the “Share to” button, which will open up the window where you can add your caption and set up sharing options:

Creating a reel step 4

If for any reason, you don’t want to share the Reel on your public account feed, you can toggle the setting “Also share to feed” to “off.” 

In the advanced settings, you can also add a label that states that the Reel contains a paid partnership, which is essential if you’re working with influencers or other brands.

5. Share your Reel!

Once you’re happy with your Reel, all that’s left to do is to hit the “Share” button, and your new Reel will be visible to the world!

If you want to improve your engagement with a Reel, try heading over to your Reel post and sharing it to your Instagram Story. That way, if people happen to miss your in-feed post or don’t often explore Reels, they’ll be able to find it in your Story (for 24 hours anyway).

Now you know the basic steps involved in building a Reel, let’s move on to how to create successful Reels. This next section includes three tips for making Reels that will have a major impact.

Tips for creating successful Reels

Of course, many variables influence your success on any platform or feature; Instagram Reels for business (or even personal) accounts are no exception. That said, a few common factors can help improve your performance no matter what industry or niche you’re in.

Grab users’ attention right away

This first tip may seem obvious, but you might be surprised just how quickly people will scroll past your Reel if they aren’t either entertained or curious to see what happens next. (They literally only spend a second or two on each post.)

Let’s go back to Beardbrand’s Instagram account. Another one of their recent Reels illustrates a good example of how to capture users’ attention:

tip for a successful reel

The company uses a picture of Will Smith—whom many people know and admire—for immediate impact and discusses his facial hairstyle. Then the video presenter proceeds to talk empathetically about beard growth struggles. 

On the other end of the spectrum, some entertaining yet educational content by James Jones (@notoriouscree) leverages a popular curiosity-building technique—using a “wait for it” text to keep people interested:

Each example, though unique, works to keep Instagram users engaged in the Reel and hopefully inspired or motivated to buy products featured in them.

When you create your Reels, take special pains to grab your audience’s attention by either making use of creative editing or being relatable.

Have people DM you

You’ve seen it before in Stories, Reels, and Lives: the creator tells you to DM them for more information. Creators used to have no other option but to respond to these requests manually, which is nearly impossible if you are a small team. 

But no more! The Keyword Automation feature from ManyChat is a useful tool for generating better results from your Reels and automating your replies to DMs. All you have to do is set a keyword in ManyChat’s Flow Builder and promote it on your Reels. Once someone messages your brand the pre-set keyword, it’ll kick off a conversation in Instagram Messenger. 

You can then:

  • Qualify leads in your Instagram sales funnel 
  • Answer FAQ questions using automation
  • Jump into a live chat
  • Show off a product catalog

Sending people into conversations in Instagram Messenger helps build authentic connections with your followers, which can lead to more leads and higher sales in the long run.  

Respond to your audience

You probably already know how critical it is to take the time to respond to your audience (especially if you’re a small business owner or entrepreneur). Furthermore, the point of social media is to be social, not just to broadcast one-way content. 

One example of an entrepreneur who does a great job at replying to comments on his Reels is Derek Simnett from @simnettnutrition:

responding to audience

Responding to your audience naturally increases your engagement since you’re keeping the conversation going. In turn, this engagement signals to the algorithm that your Reel is worth boosting, resulting in a virtuous cycle.

This activity also proves to people that you care about them by acknowledging their comments or questions, which is more likely to inspire customer loyalty

Really, there’s no downside to responding to conversing with users on Instagram, especially when you can rely on ManyChat Instagram Automation to do the heavy lifting. 

Create videos with purpose

Though it might seem self-evident, from a business perspective, the point of creating content is to drive people to take a positive action, e.g., buy a product, sign up for newsletters, attend a webinar, donate, etc. However, it’s easier than you may think to fall into the trap of creating trendy content for the sake of it.

Beardbrand has been able to avoid this mistake by creating videos that feature their products while also entertaining users. Now let’s look at a company with an environmental focus, 4ocean:

create videos with purpose

The above example is a behind-the-scenes style Reel that shows what the company does with ocean plastic they recover. They posted this Reel (and all of their others) with their mission in mind—to clean up plastic pollution from the ocean. 

When you create your Reels, make sure they are on-brand, relevant to your audience, and fulfill a business purpose. You can ensure you’re doing this by asking yourself the following question before you post:

“Does this Reel serve to drive a core business goal, or is it just content for the sake of it?”

As mentioned earlier, the business goal doesn’t have to be limited to sales, but it should be at least an action that could eventually lead to one.

Get started with Instagram Reels

Instagram Reels are a relatively new feature with a lot of promise for building your online brand presence, increasing engagement, and ultimately driving potential customers into your sales funnel. 

This guide should help you create awesome Reels your followers will love, but your efforts don’t have to stop there. Instagram Automation with ManyChat can help you automate your social marketing tasks, enabling you to scale your business communication effectively. Combine automation with Instagram Reels, and you’ll be unstoppable!

Grow your Instagram following and make sales with Instagram Automation by ManyChat. See if your business is eligible by applying below.

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The contents of this blog were independently prepared and are for informational purposes only. The opinions expressed are those of the author and do not necessarily reflect the views of ManyChat or any other party. Individual results may vary.