We hold a SOC 2 Type 2 report issued by A-LIGN.
What is SOC 2?
SOC 2 (System and Organization Controls 2) is an auditing standard developed by the American Institute of Certified Public Accountants (AICPA). It evaluates a service provider's controls across the Trust Services Criteria defined by the AICPA. Manychat's report covers three criteria: security, availability, and confidentiality.
Type 2: the higher bar
A SOC 2 Type 2 report goes beyond a point-in-time snapshot. It covers an extended observation period, confirming that controls are not only in place but operate consistently and effectively over time.
For teams evaluating Manychat at an enterprise level, this signals maturity, reliability, and a commitment to security that goes beyond the basics.
What we got audited on
Our audit covered all key operational areas:
- Infrastructure and production systems
- Software systems and application development
- Personnel practices and training
- Data handling and protection
- Policies and day-to-day operations
The audit was performed by A-LIGN, an accredited third-party firm, and confirmed that our controls meet the AICPA's Trust Services Criteria.
What this means for you
If you're evaluating Manychat for your organization, our SOC 2 report gives you independently verified evidence of how we protect customer data — covering everything from infrastructure to how our team operates.
To request a copy of our SOC 2 report, reach out to [email protected].