Manychat is certified to ISO/IEC 27001, the internationally recognized standard for information security management. The certification was issued by BSI Group, one of the world's leading certification bodies, following an independent third-party audit.
What is ISO 27001?
ISO/IEC 27001 is the global benchmark for information security management, published by the International Organization for Standardization (ISO). It sets requirements for how organizations establish, implement, maintain, and continually improve an information security management system (ISMS).
The standard covers a broad range of information security practices, including access management, vulnerability management, infrastructure protection, and cybersecurity risk assessment.
What we got certified for
To achieve certification, we:
- Identified and assessed cybersecurity risks across the organization
- Implemented technical controls and processes to address those risks
- Set up a continuous improvement program to review and update controls
- Completed organization-wide cybersecurity awareness training
- Passed an independent audit by BSI Group confirming the effectiveness of our controls
Certification isn't a one-time event. We go through ongoing surveillance audits and periodic recertification to make sure our practices keep pace with evolving threats.
What this means for you
ISO 27001 certification means our approach to protecting customer data is not just documented — it's independently verified. Our ISMS governs how data is stored, accessed, processed, and protected, and is subject to regular external review.
For teams running security assessments or enterprise procurement reviews, this gives you a recognized, audited baseline to work from.