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A Flow contains the messages, actions, and transitions that make up an automated conversation for your bot.

Use Tags to mark, organize, and segment your contacts

Team members include owners, admins, live chat agents, editors, and viewers.

Live Chat agents can pause automation and jump into a live customer conversation when needed.

Ask customers for information about them and collect valuable contact data in one tap, to build your customer database easily.

Automatically reply to users who comment on your Instagram posts.

Send instant replies to users who '@' mention your Instagram handle in their Instagram stories.

Prompt users that get into your DMs with a menu of common topics or FAQs to guide them through the right conversation.

Set up a Default Reply for all incoming Direct Messages to your Instagram account.

Set your Default Reply to ignore Story replies, only responding to Instagram DMs.

Automatically reply to users who comment on your Facebook posts.

Customizable overlay and embeddable website widgets that capture customer contact information and drives traffic to your bot

Generate a simple URL that can be used anywhere to bring traffic to your Messenger bot

Create scannable QR codes that can be included on physical or printed assets to drive customers to your bot

Create and publish a simple landing page to drive leads to your bot

Start a customer conversation with your bot for leads that click on a Facebook ad

Send messages to contacts outside of Facebook's 24 hour rule with 4 Facebook-approved Message Tags

Send paid messages through Messenger outside of Facebook's 24 hour messaging rule

Add a checkbox to forms on your website to drive leads to your bot

Manychat integrates with Paypal, Stripe, Google Sheets, ActiveCampaign, Klaviyo, MailChimp, ConvertKit, and 2,000+ additional apps through Zapier & Integromat