Frequently Asked Questions

Instagram DM Marketing allows brands to attract quality leads, drive more sales, and reply to conversations 24/7 on Instagram. You can answer FAQs, convert more followers, and automate your IG funnel, day and night.

Manychat is an official Meta Business Partner and Instagram DM Marketing is fully approved for use by Instagram. As an official Meta partner, we only support the use of the platform in ways that are in full compliance with the official Meta guidelines.

As a part of our partnership with Meta we have weekly meetings with Meta’s product team.

No. Unfortunately, Meta doesn't allow this. Your follower must initiate the conversation in order for Instagram DM Marketing to work. However, we do have a feature called "Follower Check", which checks if the person is following your account.

Yes! Using Instagram DM Lists (currently in open beta), you're able to send followers who opt-in a DM message on a regular basis, similar to an email blast. You can use this for special offers, digital newsletters, challenges, and so much more!

No! Many of our customers love that they can automate conversations that sound exactly like their brand. Some of the biggest brands on the planet, like Nike, Mindvalley, Jenna Kutcher, Amy Porterfield, Kate Northrup, Foundr, Johnny Abraham, and many more use Instagram DM Marketing.

Instagram DM Marketing has helped creators free up dozens of hours in their schedules each week, drive higher engagement, and generate more sales on autopilot. In fact, creators have reported that Instagram DM Marketing has increased their Instagram engagement by up to 278%. Instagram DM Marketing helped one creator drive over $70,000 in sales in 3 weeks by using one keyword alone!

No! Our intuitive Flow Builder ensures that building automation is easy and fun. Plus, our AI Assistant can help you generate a chatbot conversation for Instagram in just minutes. Don’t like what’s generated? Don’t worry - you can regain control in just a few clicks.