Vast Broadband continues to upgrade our network to deliver faster Internet speeds with more HD channels. Plus improved TV Everywhere options that will stream more TV to your home entertainment devices. Vast Broadband is 100% invested in bringing you the world-class experience you deserve. In addition to network improvements, Vast Broadband has also made great strides in enhancing the customer service side of our business. We’re working hard to reduce call answer times and resolve 95% of all service issues the same day. In fact, our commitment to customers is more than words – it’s a Vast Promise. We want your entire experience with Vast to be excellent from your very first call. If you have an experience with Vast that does not meet your expectations, please call our president’s hotline at (800) 337-9703 or email us at firstname.lastname@example.org . We promise to take care of it.