In 2001, Michael and Melinda Wilhelm set out to create a company that embodied their commitment to the senior community and access to quality health care. Recognizing a void in the marketplace for an entity that truly assisted Medicare beneficiaries in making the right choice for their health care needs, the Wilhelms launched Trusted Senior Specialists (TSS), from a small home office in Houston, Texas. TSS rapidly became the missing link in the Medicare chain, a revolutionary agency dedicated to serving as a trusted source for sound, comprehensive, customized advice and enrollment assistance for Medicare beneficiaries. The Wilhelms recruited a handful of agents in those early days, each missioned to educate, equip, and empower prospective and current Medicare beneficiaries in their quest to make informed decisions concerning their health care plans. Vowing to always prioritize their Medicare customers--treating each one like family--TSS quickly gained a reputation in the Houston area for thorough, reliable service, integrity, and most importantly, love. One family at a time, Michael, Melinda, and the rest of their dedicated team rapidly expanded TSS into the Better Business Bureau A+ rated, consecutively BBB award-winning and BBB Pinnacle Award-winning insurance agency that it is today, staffed with over 5,000 agents throughout the United States. TSS agents continue take a daily, heartfelt pride in uniquely being able to assist the needs of thousands of beneficiaries nationwide, in selecting the Medicare insurance plans, and also, Life and Cancer insurance plans, and Annuity products, that are right for their lives.