Transcosmos - TCIS

Transcosmos is a global leader in Business Process Outsourcing (BPO) services, with over $2 billion in revenues and 40,000 employees across 30+ countries worldwide! Founded in 1966, Transcosmos is an expert in the delivery of high quality, personalized IT and Customer Support Solutions to blue chip companies around the world. transcosmos solutions serve 2,500 clients around the world and as an outsourced solution provider ranked 33rd among the top 100 global outsourcing companies. transcosmos continues to earn awards and global recognition including “Global Outsourcing 100 Leaders” awarded by IAOP 3 years running and No.1 for “The World’s BPO Player for The Asia/Pacific and Japan region” by the Gartner report in the U.S. Our wide reach has enabled us to offer world class end-to-end solutions for companies across the entire scope of IT services, customer and eCommerce support. Our experience coupled with talented people and innovative technology makes us a valuable strategic partner for customers who are striving for operational excellence, cost efficiencies and ultimately business growth. Leveraging its operational centers in the UK, Central Europe and Asia, Transcosmos is able to provide a truly blended, low cost, multi-lingual, 7 x 24-hour support capability covering: • IT Service Desk • Technical Customer Service Centres • Desk Side Support • Infrastructure & Data Centre Support • Implementations & Roll-outs Delivered to the highest standards and using ITIL best practices, Transcosmos' Professional Services team creates customised solutions according to our clients exact business requirements. Transcosmos' innovative thinking and creative technology solutions have helped companies challenge the way support is delivered; improving customer experience, efficiency and quality whilst driving down costs. It is this combination of our people and technologies that has made Transcosmos the unique company it is today. Our passion, honesty and integrity have created a culture that encourages commitment and dedication to our clients and staff. Over eighteen successful years in business has led us to conclude that our relationships thrive because of Transcosmos': - ability to consistently deliver first class support services regardless of location - drive to deliver least-cost solutions without compromising quality - shared values and a partnership approach to business relationships - flexibility & ‘can do’ attitude Transcosmos is more than just a vendor to our clients; we’re a trusted partner in business. We are proud that some of the world’s largest companies have put their trust in us! Specialties: Managed Services, IT Service Desk, Customer Support, Technology Solutions, Infrastructure Services, Help Desk, Multilingual, Local Services, Desk Side Support, Technical Customer Services Why join us? transcosmos provides world class Customer support, IT service desk and Infrastructure support services to some of the largest companies in the world. We have operational offices located in the UK, Manila in the Philippines, Budapest and Debrecen in Hungary, Austin (Texas) in the United States, and Medellin in Colombia. On this site you can search all of our current vacancies and apply directly for a vacancy that you feel you would be suited to. If there is not a suitable vacancy for you at this time you can still register with transcosmos Jobs and upload you CV, we can then contact you if you meet our requirements at a later date.