Facebook Community Guidelines Before diving in, check out our community dos and don'ts. Welcome! We're glad you've decided to participate in the RedBalloon Community. This is your Community, so please keep it friendly and safe. By participating, you're agreeing to observe all of our Community Standards and Conduct Guidelines, which are explained here. RedBalloon reserves the right to remove posts that do not comply and ban fans who do not adhere to these guidelines. General Community rules 1. BE COURTEOUS AND TOLERANT. Please be respectful and tolerant, even if you disagree with their opinions. Don't use language that is threatening, abusive, harassing, offensive, hateful or racially or ethnically objectionable. 2. KEEP IT CLEAN. Posts that contain vulgar or obscene language will not be tolerated. This includes known acronyms and slang. Please keep photos tasteful, and don’t link to websites that violate any of these guidelines. 3. DON'T ADVERTISE OR SPAM THE COMMUNITY. Please help keep our community commercial free. Don’t post or link to unsolicited or unauthorised advertising or promotional items, including promoting a home business, charity drives or items for auction, etc. 4. DON'T POST INFORMATION COPYRIGHTED BY OTHERS: Information copyrighted or owned by others should not be posted in our Community. Please be aware that if you post any copyrighted information, you will be held responsible. RedBalloon is not responsible for any posts that violate copyright laws. 5. DON’T POST INFORMATION THAT VIOLATES THE PRIVACY OF OTHERS. Please be mindful of the privacy of others and don’t post anything that reveals someone’s personal information or that features other people without their consent. 6. RESPECT OUR REDBALLOON COMMUNITY TEAM. Our Community team love maintaining a safe, harassment-free online Community. We reserve the right to remove any postings on our page, and if you fail to observe our Community Standards and Conduct Guidelines, we may terminate your participation in our Community. 7. CUSTOMER SERVICE AND ASSISTANCE: If you need assistance from the RedBalloon team send us a private message or comment on our wall and the team will respond as soon as possible. Alternatively, contact us by phone 1300 875 500