The Customer Service Movement

Imagine if your customers loved the way you did business and told all of their friends and family how awesome you made them feel…It is possible! Let’s Talk. ARE YOU…Struggling to keep up with the continual changes on Facebook??? WOULD YOU…Like to connect with your customers more on Facebook & in turn generate more customers??? Send me a message and let me know your greatest frustration… There may be an answer we can find together! Having lived, worked and played in Bunbury for over 20 years, I know that this is a great place to be and full of great people. I love supporting local businesses. However, I am constantly seeing opportunities for local businesses to increase their level of communication and service with their customers. I am a customer service focused business consultant. Providing training and assistance to offline businesses who are struggling to make the transition to an online market place, where their online reputation could mean the difference between success and failure. After working with me, clients tell me they have more confidence in their team to deliver an exceptional customer experience for all customers, and to manage negative situations positively. They also have a better understanding of how to use social media, in particular, Facebook to generate more customers, more sales and more profits. I can't wait to meet you or connect online and share with you some strategies on how to increase your business utilising Facebook and implement Customer Service strategies in your business. 0417 763 633