Mo Mona Jewellery

TERMS & CONDITIONS PLEASE READ BEFORE YOU PURCHASE DELIVERY TIMEFRAME 1 - 2 working days within the Rep Of Ireland Unless Stated Otherwise Please pay as soon as possible to guarantee the particular item is yours. POSTAGE: We do offer tracked postage at an extra cost of €8.00 please let me know via private message before you pay if you would like tracked postage, otherwise we send orders via standard post & packaging which is €2.65 anywhere in Ireland. If you are requesting to send the item outside the Republic Of Ireland, please contact us before you purchase as the postage rate could be higher. If you do not contact us and your item is sent out with insufficient postage, we will not be held accountable but will refund you if the item is sent back to us or we can organize to get the item resent if we receive the original item back If the order is sent and for some reason you don't receive it we will not replace or refund the item as we have no proof if you have received it or not, we will however obtain an M58 missing parcel form from An Post and get them to open an investigation into the parcels where abouts. ALL ORDERS are sent to the address attached to payment along with the name of the person who the payment is under. Please make sure that this is the correct address we will not be held accountable if the customer provides us with the wrong or incomplete address. It is solely the customers responsibility to provide full, correct and complete information regardng names ,addresses and eircodes. Return/Refund Policy: Please Note if the item is faulty when you receive it, You as a consumer have an option of returning the item within 14 days and we will either replace the item or offer you a full refund upon receiving the returned item with the original packaging . We Do NOT Accept Returns After 14 Days. Packaging: All items are sent in clear plastic packaging. The only items that would include a gift box are the gift sets that are pictured with a gift box. Please make a note of this before you purchase Materials We Have Two Types Of Metal Material That Is Used In Our Jewellery We Use Both Zinc Alloy/Copper Material & Also Stainless Steel Material In Products. All Items Are Lead & Nickel Free. If You Have Any Queries Regarding The Materials Used Please Do Not Hesitate To Message Us. Regarding Special Offers: We Do NOT Allow Customers To Swap One Special Offer For Another As Each Special Offer Is Limited To A Certain Amount Of Customers. If A Customer Was To Swap A Special Offer For Another Special Offer This Would Mean That Other Potential Customers Would Lose Out. Please Make Sure Before You Pay That This Is The Item That You Want. We Do NOT Exchange Items Or Offer A Refund If The Customer Does Not Like The Item, We Will However Replace or Offer A Refund For An Item That Is Faulty When The Customer Receives It. Plated Jewellery Information All Of Our Products Are Lead & Nickel Free. All Of Our Jewellery Is Plated, Therefore Please Be Careful With The Jewellery As Certain Substances Can Cause Items To Tarnish For Example Perfume, Water or Hand Cream. It Is Upto The Customer To Take Care Of The Jewellery Once They Receive So As To Get As Long As Possible Use Out Of The Items. Please Private Message Me After You Have Purchased To Confirm The Name The Payment Will Be Under As This Name Will Be Chosen As The Recipient On The Address Label. This Is Very Important For Customers Who Wish To Get Items Sent To Non Residential Addresses. Failure To Do So Could Cause A Delay or Misplacement With An Post Postal Services. Mo Mona Jewellery reserves the right to cancel an order and issue a full refund if a customer/follower becomes aggressive or argumentative. Rude or slanderous comments will also not be tolerated and may lead to the removal of the person from the page. By continuing with any purchase you are agreeing to the above Terms & Conditions Thank you for choosing Mo Mona Jewellery (Mo Mona Is Irish For My Coin) <3